Every week, we offer up Three Things:
concise ideas, insights, and best practices to help your organization move more people to action.

Three Ways to Use Poll Data

Thu January 13, 2011

win-diceIn the public affairs, advocacy, media relations, and electoral campaign work we do, we’re often asked to help put together a research and polling approach or to interpret and use polling that already has been done.  Over the years we’ve developed some best practices to help our clients make the most of the public opinion research they have.  This week we bring you three of them:

1. Use polling to test your assumptions.

We often see organizations and campaigns make assumptions that they treat as fact, “We can’t talk about gun control in this district” or “That demographic isn’t persuadable.” Use polling to test what you think you know, and be open to being surprised.

2. Don’t decide your organization’s or candidate’s positions because of a poll.

You already know what your goals and positions are, you don’t need a poll to tell you what to think. Polling data should be a tool to help you develop a message that communicates your values, priorities, or positions in the best ways to connect with your target audiences. Use polling to find the best way to articulate what you are trying to say and to  find out who is persuadable to your organization’s position or already with you.

3. Take the data with a grain of salt.

Respondents often rank which issues are most important to them (like cutting spending or lowering taxes) and then respond most positively to a message that has nothing to do with either. Don’t get hung up on one piece of data. When crafting a winning message use polling as a guide not as blueprint.

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Three Advocacy “Shoulds”

Thu October 28, 2010

Early this week, Jake Brewer published a piece titled, "The Tragedy of Advocacy," laying bare the disconnect between online advocacy and policy change. Jake's isn't the first and won't be the last (we hope) entreaty to advocacy professionals to get better ... Continue reading

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Inputs, Outputs and Outcomes

Thu June 10, 2010

Last week's Personal Democracy Forum in New York City featured many smart minds focused on the ways technology can be harnessed to "fix" politics.  The presentations were fascinating and thought-provoking and the attendees smart, interesting, passionate people. I was tickled to ... Continue reading

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Measuring Advocacy is Hard

Wed June 9, 2010

Measuring advocacy is hard but not impossible, and advocacy organizations could make their efforts more effective, efficient, and strategic by taking a more rigorous approach to it.  In a presentation at the 2010 Personal Democracy Forum, I laid out a ... Continue reading

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Measuring Down the Wrong Path

Wed May 12, 2010

The current issue of Wired magazine includes a compelling account of the efforts to make international disaster relief more efficient and effective. One line in particular struck me: "In general, post-disaster studies ten to measure "throughput indicators" like how much food was ... Continue reading

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Who’s Your Enemy?

Feb 2012

The February newsletter: documenting the advocacy disconnect and dealing with nonprofit culture shock when leaping into advocacy.

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